Privacy Policy – Contact Us Form
At Maria Caruso Couture, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard the personal details you provide through our “Contact Us” form. By using our website and submitting your information, you agree to the terms of this policy.
Information We Collect:
When you use our “Contact Us” form, we may collect the following personal information:
Name
Email address
Phone number (optional)
Any other information you choose to provide in the message field
Use of Information:
We use the collected information solely for the purpose of responding to your inquiries, providing customer support, and fulfilling your requests related to cloth designs, repairs, and tailoring services. We may also use your email address to send you relevant updates, promotions, or newsletters if you have opted to receive such communications.
Lawful Basis for Processing:
We process your personal information on the following lawful bases:
Consent:
By submitting your information through our “Contact Us” form, you provide us with your consent to process your personal data for the purposes outlined in this Privacy Policy.
Legitimate Interests: We may process your personal data when it is necessary for our legitimate interests, such as responding to your inquiries and providing customer support.
Protection of Information:
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information. We regularly review our security procedures to ensure that your data is protected against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Sharing of Information:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These parties are bound by confidentiality agreements and are only authorized to use your information to the extent necessary to provide their services to us.
International Data Transfers:
Some of our third-party service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
Cookies:
Our website may use cookies or similar technologies to enhance your browsing experience. These technologies collect non-personal information such as your IP address, browser type, and browsing patterns. You have the option to disable cookies through your browser settings; however, please note that this may limit some features and functionality of our website.
Your Rights:
You have certain rights regarding your personal data under the GDPR, including the right to access, rectify, erase, restrict processing, and object to the processing of your personal information. To exercise these rights or if you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [your contact email].
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Complaints:
If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Updates to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time to ensure its compliance with applicable laws and regulations. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
By using our “Contact Us” form, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We appreciate your trust in us and are committed to protecting your privacy and maintaining the security of your personal information. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing Maria Caruso Couture!